Privacy Policy
Last updated: July 2025
RAG Signal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email address, phone number, company name
- Brand Information: Brand name, website URL, market/category
- Communication Data: Messages you send through our contact form or email
We also automatically collect certain information when you visit our website:
- Usage Data: Pages visited, time spent, links clicked
- Device Data: Browser type, operating system, IP address
- Analytics Data: Collected via Google Analytics (GA4)
How We Use Your Information
We use the information we collect to:
- Provide and improve our AI visibility audit and related services
- Communicate with you about your inquiry, audit, or engagement
- Send occasional updates about AI visibility (with your consent)
- Analyze website usage to improve our content and user experience
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Formspree (form processing), Google Analytics (analytics), Stripe (payment processing, if applicable)
- Legal Requirements: If required by law or to protect our rights
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 2 years unless you request earlier deletion.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at info@ragsignal.com.
Cookies
We use essential cookies for website functionality and analytics cookies (Google Analytics GA4) to understand usage patterns. You can control cookie preferences through your browser settings.
Data Security
We implement appropriate technical and organizational measures to protect your data, including SSL encryption, secure form processing, and restricted data access.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact
For questions about this Privacy Policy or to exercise your data rights:
Email: info@ragsignal.com
Office: Kozyatagi Mah., Kaya Sultan Sok., Hayriye Is Merkezi No:83/3, Kadikoy, Istanbul, TR